Keep patients engaged between visits. See better outcomes.
RTM by Physitrack helps physical therapists monitor adherence, support recovery, and deliver continuous care -- with reimbursement built in.
What is RTM?
Remote Therapeutic Monitoring (RTM) is a care model that keeps patients connected to their therapist between visits. It captures adherence, therapeutic response, and patient-reported data in real time -- so clinicians can intervene earlier, personalize care, and drive better outcomes. The billing reimbursement is how the system gets funded.
What it means for your practice
Clinic Owners
Health systems
Individual PTs
RTM opens a reimbursement stream without requiring new staff or a new platform.
Patient engagement data in Physiapp and time spent managing therapy via Physitrack can streamline RTM billing. Early RTM adopters are unlocking $100+ per patient per billing period in new reimbursement.
How RTM billing works
Source: Medicare Physician Fee Schedule (MPFS). Rates vary by payer and geography. 98975 (setup) is billed once per RTM episode. Ongoing reimbursement averages $100+ per patient per billing period.
What Physitrack supports
Patient-reported data collection
Adherence and outcomes visibility
Works with your existing workflow
RTM opens a reimbursement stream without requiring new staff or a new platform.
Patient engagement data in Physiapp and time spent managing therapy via Physitrack can streamline RTM billing. Early RTM adopters are unlocking $100+ per patient per billing period in new reimbursement.
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RTM resources
Browser articles, guides and tools.
Remote Treatment: Why Treating Your Patients at Home Increases Outcomes
Patients spend just one hour a week in your clinic, the other 167 determine their recovery. This article explores how combining structured Home Exercise Programs (HEP) with Remote Therapeutic Monitoring (RTM) extends your clinical reach into patients' daily lives, improving adherence, outcomes, and revenue.
FAQs
RTM is a Medicare-reimbursable framework that lets rehab providers bill for monitoring a patient's progress between visits. It captures home-exercise adherence, patient-reported data, and therapeutic response inside Physitrack and PhysiApp, with no new logins or separate vendor. Many clinics don't realize this reimbursement pathway exists.
RPM tracks physiological data like blood pressure or glucose. RTM tracks non-physiological, therapeutic data such as exercise adherence, pain, function, and response to therapy, which makes it the right fit for physical and occupational therapy.
RTM is available to professionals who can independently bill Medicare, including physical therapists, occupational therapists, and speech-language pathologists. Some payers are extending coverage to other provider types like chiropractors, and therapist assistants may deliver parts of RTM under appropriate supervision. Eligibility depends on provider type, payer, and state rules, so confirm your own position.
RTM billing covers three activities: setup, device supply/data transmission, and treatment management.
- 98975 — Device setup and patient education (once per episode)
- 98985 — Device supply/data transmission, 2 to 15 monitored days (per 30-day period)
- 98977 — Device supply/data transmission, 16 to 30 monitored days (per 30-day period)
- 98979 — Treatment management, first 10 min plus 1+ interactive communication (per calendar month)
- 98980 — Treatment management, first 20 min plus 1+ interactive communication (per calendar month)
- 98981 — Treatment management, each additional 20 min (per calendar month)
98985 and 98977 are not additive, and neither are 98979 and 98980. You bill one or the other.
A well-run RTM episode generates roughly $100+ in Medicare reimbursement per patient per billing period. The first period tends to be higher because the setup code (98975) is billed only once per episode. Actual amounts vary by payer and geography.
RTM uses two cycles. Device supply and data transmission (98985/98977) bill per 30-day monitoring period starting on the patient's RTM start date. Treatment management (98979/98980/98981) bills per calendar month, resetting on the 1st. Physitrack tracks both so eligible codes surface automatically.
A day counts when the patient engages with their assigned program in PhysiApp. One activity per day is enough. The program needs adherence and discomfort tracking turned on and must be accessed through PhysiApp (mobile or web). Activity opened via EasyLink or PDF can't be tracked toward RTM.
CMS defines the RTM device broadly, including software apps that collect therapeutic data. PhysiApp on the patient's own smartphone meets that definition, so there's no hardware to ship or manage.
Yes. Documented patient consent is required before RTM begins. In Physitrack, the clinician opens the patient's profile, assigns a home-exercise program or pathway, enables RTM for that episode, and the patient downloads PhysiApp and logs in. Tracking starts once the patient activates their program.
Physitrack records clinician and patient activity, shows real-time CPT-code eligibility on a dashboard, sends milestone alerts as patients near billing thresholds, and generates an exportable RTM report for the billing record. Selecting codes, confirming requirements, and submitting claims stay with your billing and compliance team. Physitrack provides the documentation and workflow, not billing advice.
Disclaimer: The Medicare billing calculator/guide provided here is solely for informational purposes and represents our interpretation of the Medicare guidelines. We strongly advise healthcare providers to consult the official Medicare guidelines and regulations, as they are subject to change and may differ from our interpretation. Providers are ultimately and fully responsible for ensuring compliance with Medicare billing guidelines, and any decisions made based on the information provided here are made entirely at their own risk.
The provision of the RTM billing feature will be subject to Physitrack´s RTM Policy (including instructions for use) and contract terms which shall be released shortly
Customers, patients, caregivers, and healthcare professionals are encouraged to report any adverse events, product malfunctions, or device-related product problems associated with the Physitrack Platform to Physitrack PLC at feedback@physitrack.com, and may also report voluntarily to the FDA through MedWatch, the FDA Safety Information and Adverse Event Reporting Program, at www.fda.gov/medwatch.
